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Orders & Related
How do I check the status of my order?
Can I change the delivery address of my order after it has been placed?
How do I know my order has been confirmed?
How can I be sure the products (specially fruits and vegetables) I ordered are of good quality?
How will I know if any item in my order is unavailable?
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I have received a partial item/partial order or an untenanted/void packet?
I missed the delivery of my order today. What should I do?
Do you charge for delivery?
What are your delivery times?
Can I add more than one delivery address in an account?
How do I cancel the order, I have placed?
How can I pay for my order at GroCliq?
What should I do if my payments fails (while online payment)?
How can review my receipt?
Is it safe to use my debit/credit card to shop on Grocliq?
Gift Cards, Coupons & Promos
How can I purchase GroCliq Gift Card?
I have just received a GroCliq Gift Card. How do I use it?
How do I check the available balance or expiry date on my Gift Card?
How do I cancel a gift card?
What exactly does the recipient receive when I send a GroCliq issued Gift Card?
See all 9 articles
How do I apply a coupon on my orders?
Refer & Earn
Wallet & Loyalty Points
How GroCliq Loyalty Point works?
I have earned GroCliq Loyalty Points in my account. How can I redeem them?
Return, Refund & Replacement
How do I create a Return Request?
I have created a Return Request. When will the product be picked up?
Why has my return request been declined?
Which items are not eligible for returns?
I have created a Return request. When will I get the refund?
How do I place a replacement request on GroCliq?
I want to sell my products on GroCliq, What I need to do?
How do I register?
Are there any charges for registration?
Do I have to necessarily register to shop on GroCliq?
Can I have multiple registrations?
See all 6 articles
Feedback & Reviews
Privacy & Security
How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?
Bug Report & Feature Request
Help Desk Software